Everything you need to know before you shop with us
Frequently Asked Questions
Pet Magasin ships across the USA and to select international locations. Shipping rates and delivery times vary by region and will be shown at checkout.
Orders are processed in 1–2 business days and usually arrive within 3–7 business days.
Yes — you’ll get a tracking link by email as soon as your order ships.
We accept all major credit/debit cards and PayPal at checkout.
Yes, you can return unused items within 30 days of delivery for a refund or exchange.
Absolutely! All our products are tested to ensure they’re safe, durable, and pet-approved.
Yes. Contact us at wholesale@petmagasin.zendesk.com for wholesale inquiries.
Email us anytime at support@petmagasin.zendesk.com — we’ll reply within 24–48 hours.